Incident history

Scheduled maintenance and past incidents, newest first.

September 2026
Degraded

AI Hardware System Upgrade

An additional GPU was added to the AI platform to increase capacity for the AI Receptionist and AI Transcription services. Callers may have experienced reduced capacity for a short period while the hardware was brought online. The upgrade has been completed.

August 2026
Scheduled  · Maintenance ID #W8990

AI Receptionist API update

The scheduled maintenance has been completed.

July 2026
Scheduled  · Maintenance ID #W72806

Upgrade of FL GPU

The scheduled maintenance has been completed.

Scheduled

Scheduled upgrade: enhancement of recording capacity

The scheduled maintenance has been completed.

Scheduled  · Maintenance ID #W440459

Scheduled maintenance

The scheduled maintenance has been completed.

Need a written report for an incident, or records older than these? Ask support.

✕

👋 Thank you for visiting! I'm here to assist you with your voice and AI questions.

WOCOM Sales

Online

Start a conversation

Please share your details so our team can assist you better.

Please enter your name and a valid email.

Connecting you with an agent...

Please wait while we find the best available representative