Hosted PBX

Hosted PBX in Jamaica

A hosted PBX is a full business phone system that lives in the cloud instead of a box on your wall. WOCOM delivers hosted PBX on its own licensed Jamaican network, with all the features, a mobile app, and a free AI receptionist included. From J$15,000 per month.

🛡️ Jamaica's first & largest cloud phone provider — licensed by the OUR

What is a hosted PBX?

A PBX is the system that runs your business phones, the menus, the extensions, the transfers and the voicemail. Traditionally it was a physical box you bought, maintained and eventually replaced. A hosted PBX moves that box into the provider\'s data centre: you get the same phone system, delivered as a service over the internet, with no hardware on site.

Because the system now lives with the provider, your choice of provider matters more than the feature list. You are trusting someone else to run the brain of your phone system, which makes who you choose the most important decision. Our buyer\'s checklist for hosted PBX providers in Jamaica walks through exactly what to ask.

What WOCOM hosted PBX includes

No on-site hardware

The PBX lives in WOCOM's data centre, not a box in your closet, so there is nothing to buy, house or maintain.

Full phone-system features

Auto-attendant, extensions, ring groups, call routing and voicemail-to-email, all managed from a web portal.

Changes in minutes

Add an extension, move a phone or change after-hours routing yourself, with no technician and no truck roll.

Scales without a migration

Grow from a handful of extensions to a full contact centre on the same platform, never a forklift change.

Mobile & desktop apps

Staff take hosted-PBX calls on the WOCOM app from anywhere, on the business number.

Free AI receptionist

A 24/7 AI receptionist answers and captures the calls your team cannot reach, included with every plan.

Owns the network, not just reselling it

Many hosted PBX sellers in Jamaica are resellers riding on another carrier\'s infrastructure, when a fault appears, they log it with the carrier above them and wait, while your phones stay down. WOCOM owns and operates its own network as an OUR-licensed carrier, so we provision changes directly, restore faults with our own engineers, and stand behind a 99.999% uptime SLA with local 876 support.

Our hosted PBX is the same platform behind WOCOM Cloud PBX and unified communications, with a free AI receptionist included. Weighing hosted against an on-site box? See Cloud PBX vs traditional phone systems.

FAQs

Hosted PBX in Jamaica — FAQs

An on-premise PBX is a physical box you buy, house and maintain on site. A hosted PBX lives in the provider's network and is delivered as a service over the internet, so there is no hardware to purchase, no maintenance, and changes are made in a web portal.

WOCOM hosted PBX starts at J$15,000 per month, including auto-attendant, extensions, voicemail-to-email, mobile apps and a free AI receptionist. There is no upfront hardware cost. See the WOCOM pricing page for current plans.

Ask whether the provider owns its own network or resells someone else's, whether it is a licensed carrier, what uptime it commits to in writing, whether support is local on 876 time, and whether it scales without a migration. WOCOM meets all of these as an OUR-licensed carrier.

Yes. WOCOM issues local and toll-free 876 numbers directly and manages the porting of your existing numbers end to end, so you keep the numbers your customers already know.

Yes. WOCOM runs its hosted PBX on its own carrier-grade network with a 99.999% uptime SLA, automatic failover, and restoration by its own engineers, rather than depending on a third party.

A hosted PBX from a carrier that owns its network

All the features, none of the hardware, free AI receptionist included. From J$15,000/month.

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