✓ Included with every Cloud PBX system

Your AI Virtual Receptionist

Never miss a call again. WOCOM AI answers, routes, and manages your business calls 24/7 — providing callers with service details, transferring to the right department, and capturing every lead.

Included free with every WOCOM Cloud PBX system

Starter: 250 min — included Pro: 750 min Max: 1,500 min

Get Cloud PBX View plans & upgrades

🤖

24/7

Always On

<3s

Answer Time

100%

Calls Captured

How it works

Three steps. Zero missed calls.

1

Caller dials your 876 number

WOCOM AI answers instantly — no hold music, no voicemail purgatory.

2

AI converses naturally

Provides business hours, service details, answers FAQs, and identifies the caller's needs.

3

Routes or captures the lead

Transfers to the right person or takes a message delivered to your email and dashboard in real time.

Capabilities

What WOCOM AI does for your business

📞

Answers every call

No more missed calls. WOCOM AI picks up on the first ring, 24 hours a day, 7 days a week.

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Intelligent transfers

Routes callers to the right department or individual by name — no menu trees or button-pressing.

📋

Lead capture

Captures caller name, number, and reason for calling. Delivers to your email and dashboard instantly.

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Business information

Provides business hours, location, service details, and pricing info to callers automatically.

📊

Call analytics

Dashboard with transcripts, call summaries, sentiment analysis, and volume trends.

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Setup in 24–96 hours

We configure WOCOM AI on your existing 876 number. No hardware, no software to install.

Use Cases

Perfect for every industry

🏥

Medical & Dental Offices

AI answers after hours, books callbacks, and provides office hours and location to patients.

⚖️

Law Firms

Screen calls, capture intake details, and route urgently to attorneys based on practice area.

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Real Estate

Capture buyer leads 24/7, provide listing information, and transfer hot leads to agents instantly.

🛠️

Service Businesses

Schedule callbacks, answer common questions, and ensure no service request goes unanswered.

Starter is included. Upgrade when you need more.

The Starter package comes free with every WOCOM Cloud PBX system. Pro & Max upgrades add more minutes and advanced features.

Starter

Includedwith Cloud PBX

250 minutes per month
Smart Message Capture
Automatic Lead Capture
Never Miss a Call
Email notifications

Included with Cloud PBX

Need AI that connects to your internal systems?

WOCOM AI Receptionist handles your front desk. But what about the calls that need to authenticate customers, pull account balances, check service plans, or interact with your billing database?

Our Solutions & Integration team builds private, customized AI systems that plug directly into your internal databases and business logic — giving your customers secure, real-time access to their account information via voice or chat.

Explore AI Solutions Talk to our SI team

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Client Authentication

AI verifies customer identity against your database before providing account data.

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Account Balances

Customers get real-time balances, payment history, and due dates over the phone.

📝

Plans & Services

AI explains current plans, active services, and available upgrades from your CRM.

🔒

Private & On-Premise

Deployed on your infrastructure. Your data never leaves your control.

FAQs

WOCOM AI — Frequently Asked Questions

WOCOM AI is an AI-powered virtual receptionist from WOCOM, Jamaica's largest business cloud phone provider. It answers your phone 24/7, greets callers professionally, routes them to the right department, books appointments, and captures every lead — so you never miss a call, even after hours.

WOCOM AI is included free with every WOCOM Cloud PBX system. The included Starter tier covers 250 minutes a month (about 125 calls). Higher-volume Pro and Max tiers add call transfers, appointment booking, and SMS and WhatsApp notifications.

Yes. WOCOM AI can warm-transfer callers to the right person or department. If no one is available, it takes a detailed message — name, number, and reason for calling — and delivers it instantly by email or SMS.

Yes. WOCOM AI works 24 hours a day, 7 days a week, including nights, weekends, and public holidays. Every call is answered professionally, so leads and customer enquiries are captured even when your office is closed.

During setup we train WOCOM AI on your specific details — your services, pricing, hours, team, and frequently asked questions — so it gives accurate, on-brand answers. You can update this knowledge base anytime through your dashboard.

Most Jamaican businesses go live with WOCOM AI within 24 to 96 hours. Setup involves a short onboarding call to gather your business details, followed by AI configuration and testing before your number goes live.