Welcome to WOCOM

Jamaica's Premier VoIP Service Provider

With WOCOM Limited Cloud PBX Solutions, you get all the phone features your business needs — including AI Call Analysis — with low upfront costs and no hardware or software to maintain.

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2K+

Businesses

6M+

Minutes/yr

99.9%

Uptime

Transform Your Business Phone System Today!

Discover why companies across Jamaica are moving to WOCOM Cloud Phone for smarter, more reliable business communication.

Discover WOCOM Products

☁️

Cloud PBX

Complete business phone system in the cloud

🔗

SIP Trunking

Flexible voice connectivity over the internet

🤖

WOCOM AI

AI virtual receptionist & call intelligence

🎧

Contact Center

Cloud-based solution with smart routing

We Are Trusted By

Introducing WOCOM AI

Intelligence Built
Into Every Call

More than a receptionist — a full AI analytics suite built into your PBX. From sentiment analysis to call scoring, transcription to compliance monitoring — every call becomes actionable data.

Included with every WOCOM Cloud PBX plan. No add-ons. No extra fees.

Explore WOCOM AI Talk to sales

100%

Calls Analysed

24/7

AI Operator

<3s

Transcription

AI Features

AI Call Scoring Analytics

Every call scored automatically on quality, sentiment, resolution, and agent performance

Sentiment Analysis Insights

Real-time mood and tone detection — know how every conversation is going

Call Transcription & Summaries Auto

Automatic transcription with AI-generated summaries and searchable records

AI Virtual Receptionist 24/7

Answers, routes, and manages calls — captures leads and transfers intelligently

Compliance Monitoring Alert

Automatically flag violations and negative keywords across all calls

Agent Leaderboard & Reports Rank

Rank and compare agent performance with AI-driven scoring and detailed analytics

Optimized for uptime, security, and flexibility

Enterprise infrastructure designed to keep your business connected, protected, and free to grow.

Reliability

Reliable and resilient

Enterprise-grade 99.999% uptime with geo-redundant infrastructure and automatic call rerouting during outages. Your phones stay on even when everything else goes down.

Scalability

Easily expandable, always on

Add new extensions, locations, and remote workers in minutes — not weeks. Built-in auto-failover reroutes calls instantly so your business stays connected even during outages.

Flexibility

Works with your setup

SIP integration with your existing PBX, mobile apps, Polycom desk phones, and WOCOM AI. One platform connects everything — plug in and go.

AI Call Analysis

Unlock Insights From Every Call

Every call is automatically scored, transcribed, and analysed in real time. Turn conversations into actionable insights — no extra hardware, no add-on fees, built right into your WOCOM Cloud PBX.

Real-Time Scoring

Every call scored on quality and sentiment

Auto Transcription

AI summaries and searchable records

Compliance Alerts

Flag violations automatically

Agent Analytics

Track and rank team performance

Learn More See it in action →

Built for the conversations that drive Jamaican business

2,000+

Businesses choose WOCOM

6M+

Minutes terminated yearly

12+

Integrated partners

Transform your business phone system today

Join 2,000+ Jamaican businesses already using WOCOM. No hardware, no headaches — just seamless connectivity.

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Jamaica's Premier VoIP Service Provider