What is a Cloud PBX? How It Works and Why Your Business Needs One
Cloud PBX

What is a Cloud PBX? How It Works and Why Your Business Needs One

WOCOM Editorial · Feb 5, 2026 · 6 min read

A Private Branch Exchange (PBX) is the system that manages your business phone calls. A cloud PBX moves this system from a box in your server room to a professionally managed data center.

Traditional PBX vs. Cloud PBX

Technology comparison

Traditional PBX requires purchasing hardware (J$500,000+), hiring IT to maintain it, and replacing it every 7-10 years. Cloud PBX requires none of this — your provider handles everything.

Enterprise Features at Small Business Prices

Cloud PBX gives every business access to features that used to be reserved for large enterprises: auto-attendant, call queues, voicemail-to-email, conference bridges, call analytics, and mobile integration.

Why WOCOM Cloud PBX

WOCOM's Cloud PBX starts at J$15,000/month and includes a Polycom desk phone, 4 voice channels, 500 minutes to USA/Canada, automated attendant, and 24/7 support. No hardware to buy. No contracts longer than 12 months.

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