Business Continuity Planning: How to Keep Communications Running in a Crisis
Business Continuity

Business Continuity Planning: How to Keep Communications Running in a Crisis

WOCOM Editorial · Dec 27, 2025 · 7 min read

When Hurricane Beryl hit Jamaica in 2024, businesses that relied solely on traditional phone lines lost communication for days. Those with cloud-based systems and backup plans stayed connected.

The Three Pillars of Communication Continuity

Emergency planning

Cloud-based systems: If your PBX is in the cloud, your local conditions don't matter. Calls route through unaffected data centers.

Mobile integration: The WOCOM Mobile App ensures your team can make and receive business calls from any smartphone with internet access — even on cellular data.

Satellite backup: For extreme situations, WOCOM's Business Continuity Services deploy wireless phone systems powered by satellite data. Operational anywhere in Jamaica.

WOCOM BCS Deployment

BCS Lite (15 phones, J$45,000/month), BCS Enterprise (50 phones, J$150,000/month), and BCS Extra (100 phones, J$350,000/month). Installation within 24-48 hours of activation.

Ready to upgrade your communications?

Talk to our team about the right solution for your business.

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